Location:

Summary:

Duties and Responsibilities:

• Answers incoming calls and communications.
• Coordinates response and delivery of received information to field staff.
• Dispatches and deploys staff, vehicles, and/or units based on communications received.
• Adeptly uses multi-line telephone system, mobile phones, two-way radios, and other communications methods and networks.
• Maintains calm communication with and provides Information to incoming callers.
• Schedules drivers for delivery; selects most efficient routes for each driver.
• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
• Monitors drivers working hours to ensure compliance with federal and state laws and regulations.
• Performs other duties as assigned.
• Excellent verbal communication skills.
• Ability to execute directions accurately and with speed.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks, delegating when appropriate.
• Ability to operate or to quickly learn a variety of communications systems.
• Job Type: Full-time

Benefits include:

• Weekly pay (Direct Deposit)
• 7 Paid Holidays
• Vacation time (after one year of employment)
• Health Insurance
• Vision Insurance
• Dental Insurance
• Long-term and Short-term disability
• A 401(k) plan with a match of up to $60 a week