Careers

Central Dispatch

Location:

Glenolden - 24003 (Glenolden, PA)

Summary:

Central Dispatcher manages the orders, scheduling trucks, and manages incoming orders to ensure proper scheduling for future orders.

Duties and Responsibilities:

  • Answers incoming calls and communications.
  • Coordinates response and delivery of received information to field staff.
  • Dispatches and deploys staff, vehicles, and/or units based on communications received.
  • Adeptly uses multi-line telephone system, mobile phones, two-way radios, and other communications methods and networks.
  • Maintains calm communication with and provides information to incoming callers.
  • Schedules drivers for delivery; selects most efficient routes for each driver.
  • Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed. 
  • Monitors drivers working hours to ensure compliance with federal and state laws and regulations.
  • Performs other duties as assigned. 

Qualifications:

  • Excellent verbal communication skills. 
  • Ability to execute directions accurately and with speed.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail. 
  • Strong analytical and problem-solving skills. 
  • Ability to prioritize tasks, delegating when appropriate. 
  • Ability to operate or to quickly learn a variety of communication systems. 

Benefits:

  • 7 Paid Holidays (From day one) & Paid Time Off 
  • Weekly Pay by Direct Deposit
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short- & Long-Term Disability
  • 401(K) Plan with a match of Up to $100 Per Week

Pay rates are based upon experience and will be discussed in a face-to-face interview.

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